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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Debbie McBee

March 17, 2026

5  out of  5
rating by Debbie McBee
"I needed to update some Certificates of Insurances for my business and I had the good fortune to connect with Nikki. She was efficient, professional and extremely personable. Her questions and guidance further confirmed why I trust Todd Main’s office for all my personal and business insurance needs. Thank you Nikki for fabulous customer relations service. You made a part of my day just a little easier🌺"
We responded:
"Thank you for the 5-star review, Debbie! Here on State Farm Agent Todd Main’s Team, we are proud to serve our community and appreciate your recognition. "
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Stephanie Lee

March 13, 2026

4  out of  5
rating by Stephanie Lee
"Great agent. Work well with filing claims and they get your car repairs done very quickly. I have been a customer for 13 years plus and I’ve been satisfied with all aspects of their service. Nikki is especially great with taking care of all my needs."
We responded:
"Stephanie, thank you for your great review of State Farm Agent Todd Main’s Team here in Lancaster. We genuinely appreciate your review, Stephanie. We strive to exceed your expectations for all things insurance here at our Lancaster office! "
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Randee Haro

March 11, 2026

5  out of  5
rating by Randee Haro
"I received from Nikki the great news, she updated me on a policy rate is dropping coming in May when policy renews, I’m excited to hear this saves me some $$ each month. Nikki has always been super professional, kind and courteous especially when it comes to policy changes..Thank you Nikki"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Todd Main’s Team. "
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martin bueno

March 11, 2026

5  out of  5
rating by martin bueno
"Called to update my policy and Nikki, helped me out. She helped me replace a vehicle and was friendly and very helpful, and fast all over the phone. Would call and ask her for her again she was on it and had everything done in less than 15m and I got my temporary ID cards sent fast to my email."
We responded:
"martin, thank you for your wonderful review of State Farm Agent Todd Main’s Team!"
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Susan Maas

March 11, 2026

5  out of  5
rating by Susan Maas
"Cesar was very knowledgeable, and patiently worked hard with us to find ways to save on our Homeowners insurance. He was very thorough, honest, and professional. I so appreciate having an agent I can trust!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Todd Main’s Team! We deeply appreciate your kind words here in Lancaster . "
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Salvador

March 10, 2026

5  out of  5
rating by Salvador
"Cesar me ayudo con seguro de vida para mis hijos y el seguro de caro' gracias cesar!"
We responded:
"Salvador, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Todd Main’s Team!"
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Vanessa Festa

March 7, 2026

5  out of  5
rating by Vanessa Festa
"Cesar was very knowledgeable, friendly, and efficient. The entire process of setting up my insurance was easy and hassle-free. He provided several options and took the time to answer all of my questions."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Todd Main’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Greg Ward

March 6, 2026

5  out of  5
rating by Greg Ward
"Nikki is the best! I mean the best ever! Very patient, extremely helpful, super easy to talk to. I could keep going on and on. Thank you for the help getting my brand new vehicle added to the insurance policy."
We responded:
"Thank you for taking the time to leave such a great review, Greg. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Carol Guinn

March 6, 2026

5  out of  5
rating by Carol Guinn
"Nikki at Todd Main insurance is always beyond helpful when I need her. She is knowledgeable and efficient as well as kind! She helped me with my home insurance."
We responded:
"Thank you for the 5-star review, Carol! Here on State Farm Agent Todd Main’s Team, we are proud to serve our community and appreciate your recognition. "
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Angelica Chong

March 4, 2026

5  out of  5
rating by Angelica Chong
"Nikki was amazing to talk to. She was able to fix my monthly rate and she was very knowledgeable about the things I needed. Love her🫶🏼🫶🏼"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Todd Main’s Team. "
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Annette Antonio

March 2, 2026

5  out of  5
rating by Annette Antonio
"Nikki made it very easy to add and remove a car from my policy. She clearly explained the changes and made sure I understood everything. She was friendly, professional, and extremely helpful throughout the process. Great customer service!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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mamis jwls

March 2, 2026

5  out of  5
rating by mamis jwls
"I love tge serviced,from farmers insurance, always very professional, informative, very friendly n understanding, they provide excellent services, i have spoken, to Nikki n she is so nice n kind ,its great to have that type of humanity around, prices n services tge very best ,thank you so much fir your services, Artemiza ha newton."
We responded:
"mamis, thank you for your wonderful review of State Farm Agent Todd Main’s Team!"
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Michelle Opela

March 1, 2026

5  out of  5
rating by Michelle Opela
"I called to get a quote for my car I had the pleasure of speaking with Elena, she was super helpful and very sweet. Thank you Elena for all your help!"
We responded:
"Michelle, thank you for your wonderful review of State Farm Agent Todd Main’s Team!"
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Nadia Favela

February 27, 2026

5  out of  5
rating by Nadia Favela
"Angela made the process of getting car insurance very clear and simple."
We responded:
"Thank you for your kind review of State Farm Agent Todd Main’s Team. We appreciate it!"
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Jeremiah Calhoun

February 27, 2026

5  out of  5
rating by Jeremiah Calhoun
"Angela was the absolute best, she did an amazing job at helping me with my car insurance."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Todd Main’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Bren Coy

February 25, 2026

5  out of  5
rating by Bren Coy
"Thanks Nikki! She was very nice, professional, and quickly assisted with adding my mileage info for my policy."
We responded:
"Thank you for your kind review of State Farm Agent Todd Main’s Team. We appreciate it!"
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amdekk

February 25, 2026

5  out of  5
rating by amdekk
"Nikki proactively reached out to me to discuss possible premium rate decreases. She was able to quickly lower my rate and of course this was greatly appreciated! Excellent customer service!!"
We responded:
"amdekk, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Todd Main’s Team here in our Lancaster office. "
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Rosemarie Rafter

February 24, 2026

5  out of  5
rating by Rosemarie Rafter
"Nikki was amazing! She was very helpful when I needed assistance. She was very easy to talk to and very friendly. It’s so nice to call in and talk to someone knowledgeable and friendly. Nikki made me laugh with her reassuring tone. Thanks again Nikki."
We responded:
"Rosemarie, thank you for your wonderful review of State Farm Agent Todd Main’s Team!"
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Elmer Castaneda

February 24, 2026

5  out of  5
rating by Elmer Castaneda
"I spoke with Nikki today and she was awesome. Nikki answered all of my questions and helped me with the changes I needed to do on my policy."
We responded:
"Thank you so much for the 5-star rating, Elmer! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Laurie Rendall

February 20, 2026

5  out of  5
rating by Laurie Rendall
"Thank you Nikki Gehle for all your help today! I appreciate your assistance with my insurance needs! You were so nice and professional. Highly recommend Todd Main and his team!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Todd Main’s Team. "
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Ashlee Smith

February 18, 2026

5  out of  5
rating by Ashlee Smith
"We’ve been working with Nikki for years and she is the best!! ☺️"
We responded:
"Thank you for your kind review of State Farm Agent Todd Main’s Team. We appreciate it!"
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Daniel Padilla

February 18, 2026

5  out of  5
rating by Daniel Padilla
"Nikki helped me out and very helpful over the phone..quit and easy"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Todd Main’s Team here in Lancaster . "
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BLAKE BOUDIER

February 12, 2026

5  out of  5
rating by BLAKE BOUDIER
"Cesar has always helped me with my insurance, friendly, professional and knowledgeable. Highly recommend!"
We responded:
"Thank you for your kind review of State Farm Agent Todd Main’s Team. We appreciate it! Thank you for the amazing review, BLAKE! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Russ Wray

February 6, 2026

5  out of  5
rating by Russ Wray
"I would like to thank you guys today for such a great experience I had. I paid the bill on that out some crucial information for my account because I'm going to travel and I'm going to take a rental car Nikki was beyond helpful and I just wanna make sure everyone knows that if you go to Todd Maine for insurance and if you are able to be lucky enough to have Nikki assist you, you have that much better of an experience in customer service. Thank you so much again, Nikki!"
We responded:
"Thanks so much for the amazing review, Russ! We really appreciate your support here in Lancaster . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Kimberly Maevers

February 5, 2026

5  out of  5
rating by Kimberly Maevers
"Customer service plus! Nikki has been our local State Farm contact for several years, but recently moved to a new office. Nikki is still providing great service at her new location, so if you're looking for an insurance representative that is focused on quality, give her a call!"
We responded:
"Thank you so much for the 5-star rating, Kimberly! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "